
Australia's 3G networks will be shut down next week leaving devices that rely on the 3G network unable to make calls including emergency voice calls to Triple Zero.
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Telstra and Optus will switch off their 3G networks on October 28. Vodafone shut down its network in January 2024.
Australian Mobile Telecommunications Association (AMTA) chief executive Louise Hyland said people should speak with their providers if they had concerns.
"Fast and reliable mobile network connectivity is critical for Australians and for our economy".
"The 3G network currently uses up spectrum that could be better served providing more efficient 4G and 5G, which is why this switchover is important.
"With less than a week to go before Telstra and Optus switch off their 3G networks on October 28, we are urging everyone to 'Check Your Tech' to see if their device will be impacted and, if they are still concerned, to speak to their service provider."
Ways to check your device
- Check your mobile phone: simply SMS "3" to the number '3498'. This is available to customers of any Australian mobile network.
- Visit Check My Device at www.3Gclosure.com.au. The site is available to all Australians, on any mobile network and is available in 11 different languages including Arabic, Greek, Hindi and Mandarin.
- Contact your service provider to find an upgrade solution that suits your circumstances.

